collagen
We currently ship to USA, UK & Canada
Our in-house fulfillment team works hard to dispatch your order quickly so it reaches you as soon as possible.
Should you have any questions about your order, you can contact our team at staywell@vitasourceiq.com
Returns - Our returns policy applies to products bought directly from our website. If you have purchased products from a retailer or other online retailer then please contact them for their own returns and refund procedures.
We are happy to refund or exchange any product returned within 14 days of receipt, if it is returned in its original state, unused and in original packaging.
Please email us at staywell@vitasourceiq.com prior to returning your item to let us know to expect your return. Proof of purchase is required.
Assuming the item(s) are in good condition we will then process your refund. Refunds are made to your original payment method and depending on your payment issuers policies, there may be a couple of days’ delay in being credited.
- Are your supplements third-party tested? Yes, we are 3rd party tested and verified.
- Where are your products manufactured?All our products are blended and bottled in the USA in a cGMP—Current Good Manufacturing Practice—compliant facility
- Are your products organic, non-GMO, vegan, or gluten-free?
- How and when should I take this supplement?
- Can I take multiple supplements together?
- Can I take these if I am pregnant, nursing, or taking prescription medication? We always recommend consulting your healthcare provider before starting any new supplement routine if you are pregnant, nursing, or taking medication
- Do your supplements expire?Why it matters: Clarifies shelf life and where to find the expiration or manufacture date on the bottle.
- How does your subscription service work, and can I cancel anytime? Make it clear that cancellation is easy.
- What is your return policy if the product doesn’t work for me? 30-day money-back guarantee"
- How long does shipping take, and do you ship internationally?
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sourcing
Great sourcing is where true efficacy begins. Selecting botanicals harvested at their native origin, we capture nature’s maximum potency and purity. It is the only way to ensure that every raw powder translates into clean & precision-engineered nutrition.
testing
Testing and verification translate promise into proof. By analyzing raw powders for active compounds and contaminants, rigorous quality control ensures that product labels precisely reflect what is inside, delivering an uncompromised nutrition experience to our customers.
production
Advanced automation and strict climate-controlled cleanrooms ensure each capsule is filled with uniform doss. Continuous temperature and humidity monitoring preserves the delicate potency of the active botanicals.
fulfillment
Fulfillment is where our promise becomes your reality. Once the hard work of sourcing through to manufacturing is complete, the final step is delivering that pristine vitality directly to your door.